by peter | Dec 1, 2025 | Uncategorized
Step 1: Gather your documentation Keep boarding passes, tickets, receipts, and any messages from the airline. Step 2: Contact the airline Send a written complaint referencing EU Regulation 261/2004. Use their official form or email. Step 3: Proceed if the airline...
by peter | Dec 1, 2025 | Uncategorized
What are extraordinary circumstances? An airline can refuse to pay compensation if the cancellation or delay is due to circumstances beyond their control, such as: Extreme weather (storms, snow, ash clouds). Security risks or political unrest. Strikes by airport staff...
by peter | Dec 1, 2025 | Uncategorized
If your flight is cancelled, as a passenger you are entitled to: Refund of the ticket within 7 days, or Rebooking to another departure, or Onward transport to your destination at a later time. Right to compensation You can receive compensation unless: The airline has...
by peter | Nov 28, 2025 | Blog
When are you entitled to compensation? According to EU Regulation 261/2004, you’re entitled to compensation if your flight is delayed by: More than 2 hours for short distances (up to 1,500 km). More than 3 hours for medium distances (1,500-3,500 km). More than 4...
