When can the airline deny compensation?

What are extraordinary circumstances? An airline can refuse to pay compensation if the cancellation or delay is due to circumstances beyond their control, such as: Extreme weather (storms, snow, ash clouds). Security risks or political unrest. Strikes by airport staff...

What happens if your flight is cancelled?

If your flight is cancelled, as a passenger you are entitled to: Refund of the ticket within 7 days, or Rebooking to another departure, or Onward transport to your destination at a later time. Right to compensation You can receive compensation unless: The airline has...