Step 1: Gather your documentation
Keep boarding passes, tickets, receipts, and any messages from the airline.
Keep boarding passes, tickets, receipts, and any messages from the airline.
Step 2: Contact the airline
Send a written complaint referencing EU Regulation 261/2004. Use their official form or email.
Step 3: Proceed if the airline denies
If the airline denies your complaint, you can:
- Complain to the Danish Transport Authority.
- Use a collection agency or a lawyer specializing in flight compensation.
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