If your flight is cancelled, as a passenger you are entitled to:

  • Refund of the ticket within 7 days, or
  • Rebooking to another departure, or
  • Onward transport to your destination at a later time.

Right to compensation

You can receive compensation unless:

  • The airline has notified you at least 14 days before departure.
  • You have been offered an alternative flight with nearly identical travel times.
  • The cancellation is due to extraordinary circumstances (e.g., severe weather).

Has your flight been cancelled? Check for free if you’re entitled to compensation.